Palm Beach County, FL sheriff non-emergency number
This is the department's main line as published on its own website (discover.pbcgov.org, checked October 25, 2026). No number explicitly labelled “non-emergency” was found, so treat this as the general business line and ask to be transferred.
Palm Beach County had 1,492,191 residents at the 2020 Census. The sheriff's office is the primary law-enforcement agency for unincorporated parts of the county and runs the county jail; cities and towns inside the county usually have their own police department, listed below.
When to call 911 instead
Call 911 if any of this is true right now:
- Someone is injured, unconscious, or threatening to hurt somebody.
- A crime is in progress, or the suspect is still nearby.
- There is a fire, a gas smell, or a crash with injuries or blocked traffic.
- You are not sure. A dispatcher would rather triage one unnecessary 911 call than miss a real one.
Use the non-emergency number for things that have already finished and nobody is in danger:
- A theft, burglary, or vandalism discovered after the fact, including when you need a report number for insurance.
- A car blocking a driveway or hydrant, an abandoned vehicle, a parking complaint.
- Noise, a loud party, fireworks, or a barking dog.
- A minor collision with no injuries where the vehicles have been moved.
- Found property, a follow-up on an existing case, or a general question for Palm Beach County Sheriffs Office / Palm Beach County Jail.
Non-emergency lines are usually answered by the same communications centre as 911, but at a lower priority — expect to hold, and expect to be asked whether anyone is in danger.
Sheriff's office details
West Palm Beach, FL 33406
Official services and forms
311 and 211
311 is for city services rather than policing — potholes, missed collections, street lights, parking, and in some cities non-emergency police reports. Where a city runs a 311 service, the page says so above.
211 is a free nationwide line for health and human services: housing, food, utility assistance, mental health, and crisis support. It is operated by local United Way and partner organisations and is available in most of the country by dialling 211 or through 211.org.
Questions about the Palm Beach County sheriff
What is the non-emergency number for the Palm Beach County sheriff?
(561) 712-6475 is the main published line for Palm Beach County Sheriffs Office / Palm Beach County Jail in the federal law-enforcement registry; the office does not publish a separately labelled non-emergency number that we could confirm.
Should I call the sheriff or the city police?
Whoever has jurisdiction where the incident happened. Inside a city or town with its own police department, call that department — the cities below link straight to their numbers. In unincorporated Palm Beach County, on county roads, or at the county jail and courthouse, call the sheriff.
What else does a sheriff's office handle?
Beyond patrol in unincorporated areas: the county jail and inmate enquiries, serving civil process and evictions, court security and transport, sex-offender registration, concealed-carry permits in many states, and civil fees. A non-emergency line is usually the right first call for all of those.
Is this the same as calling 911 in Palm Beach County?
No. 911 goes to the emergency communications centre and should be used only when there is a threat to life, injury, fire, or a crime in progress. The number above is for everything else.
Cities and towns in Palm Beach County
Inside these jurisdictions, call the local police department rather than the sheriff.
- West Palm Beach117,415 residents · (561) 822-1900
- Boca Raton97,422 residents
- Boynton Beach80,380 residents
- Delray Beach66,846 residents · (561) 243-7800
- Jupiter61,047 residents · (561) 799-4445
- Palm Beach Gardens59,182 residents
- Riviera Beach37,604 residents
- Palm Springs26,890 residents · (561) 584-8300
- North Palm Beach13,162 residents
- Lantana11,504 residents
- Palm Beach9,245 residents
- Tequesta6,158 residents
- Highland Beach4,295 residents
- Juno Beach3,858 residents
- Palm Beach Shores1,330 residents
- Gulf Stream954 residents
- Jupiter Inlet Colony405 residents
Official sources used on this page
This page was last verified against its sources on October 25, 2026. Source URLs are re-requested on a rolling monthly cycle; see Methodology.