In a life-threatening emergency, call 911. The numbers below are for non-emergencies only.

Olean, NY non-emergency police number

Agency main line
Olean City Police Department
(716) 376-5678 Registry main line — not labelled non-emergency
Call (716) 376-5678

This is the agency's main published line from the federal law-enforcement registry (BJS census of state and local law-enforcement agencies). No number labelled “non-emergency” was found on the agency's own site, so treat this as the general business line. See Methodology.

Olean, NY had 13,937 residents at the 2020 Census and is served by the Olean City Police Department, within Cattaraugus County. Use the number above for anything that is not an emergency; call 911 if anyone is in danger.

When to call 911 instead

Call 911 if any of this is true right now:

  • Someone is injured, unconscious, or threatening to hurt somebody.
  • A crime is in progress, or the suspect is still nearby.
  • There is a fire, a gas smell, or a crash with injuries or blocked traffic.
  • You are not sure. A dispatcher would rather triage one unnecessary 911 call than miss a real one.

Use the non-emergency number for things that have already finished and nobody is in danger:

  • A theft, burglary, or vandalism discovered after the fact, including when you need a report number for insurance.
  • A car blocking a driveway or hydrant, an abandoned vehicle, a parking complaint.
  • Noise, a loud party, fireworks, or a barking dog.
  • A minor collision with no injuries where the vehicles have been moved.
  • Found property, a follow-up on an existing case, or a general question for Olean City Police Department.

Non-emergency lines are usually answered by the same communications centre as 911, but at a lower priority — expect to hold, and expect to be asked whether anyone is in danger.

Olean law enforcement agency

Agency
Olean City Police Department
Type
Local Police Department
Station address
101 East State Street
Olean, NY 14760
Main published line
Sworn officers
32 registry figure

County sheriff — Cattaraugus County

If the incident happened outside the city limits, or you need the county jail, civil process, or court security, the sheriff's office handles it.

Sheriff main line
(716) 938-9191 registry figure
Address
301 Court Street, Little Valley, NY 14755

311 and 211

311 is for city services rather than policing — potholes, missed collections, street lights, parking, and in some cities non-emergency police reports. Where a city runs a 311 service, the page says so above.

211 is a free nationwide line for health and human services: housing, food, utility assistance, mental health, and crisis support. It is operated by local United Way and partner organisations and is available in most of the country by dialling 211 or through 211.org.

Questions about calling Olean police

What is the non-emergency police number for Olean, NY?

(716) 376-5678 is the main published line for Olean City Police Department in the federal law-enforcement registry. Olean City Police Department does not publish a separately labelled non-emergency number that we could confirm, so call this line during business hours and ask to be put through.

Can I call this number to report a crime that already happened in Olean?

Yes — that is what it is for. Have the address, the time, a description of what was taken or damaged, and any suspect or vehicle description ready. Ask for the case or report number before you hang up; insurers almost always want it.

Is the Olean non-emergency line answered 24 hours a day?

Most non-emergency lines ring into the same communications centre as 911 and are answered around the clock, but some ring a front desk that closes in the evening. If nobody answers and the matter is genuinely urgent, call 911.

What if the incident was outside Olean city limits?

Unincorporated parts of Cattaraugus County are covered by the sheriff's office. See the Cattaraugus County page.

Nearby in Cattaraugus County

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