In a life-threatening emergency, call 911. The numbers below are for non-emergencies only.

Hilliard, OH non-emergency police number

Non-emergency number
Hilliard Police Department
(614) 876-7321 Confirmed on the official site
Call (614) 876-7321

Source: hilliardohio.gov · checked October 25, 2026

Hilliard, OH had 37,114 residents at the 2020 Census and is served by the Hilliard Police Department, within Franklin County. Use the number above for anything that is not an emergency; call 911 if anyone is in danger.

When to call 911 instead

Call 911 if any of this is true right now:

  • Someone is injured, unconscious, or threatening to hurt somebody.
  • A crime is in progress, or the suspect is still nearby.
  • There is a fire, a gas smell, or a crash with injuries or blocked traffic.
  • You are not sure. A dispatcher would rather triage one unnecessary 911 call than miss a real one.

Use the non-emergency number for things that have already finished and nobody is in danger:

  • A theft, burglary, or vandalism discovered after the fact, including when you need a report number for insurance.
  • A car blocking a driveway or hydrant, an abandoned vehicle, a parking complaint.
  • Noise, a loud party, fireworks, or a barking dog.
  • A minor collision with no injuries where the vehicles have been moved.
  • Found property, a follow-up on an existing case, or a general question for Hilliard Police Department.

Non-emergency lines are usually answered by the same communications centre as 911, but at a lower priority — expect to hold, and expect to be asked whether anyone is in danger.

Hilliard law enforcement agency

Agency
Hilliard Police Department
Type
Local Police Department
Station address
5171 Northwest Parkway
Hilliard, OH 43026
Main published line
Sworn officers
51 registry figure

County sheriff — Franklin County

If the incident happened outside the city limits, or you need the county jail, civil process, or court security, the sheriff's office handles it.

Sheriff main line
(614) 462-3333 registry figure
Address
369 S High St, 2nd Fl, Columbus, OH 43215

How to file a police report or get a report copy in Hilliard →

Other Hilliard numbers

Police records

311 and 211

311 is for city services rather than policing — potholes, missed collections, street lights, parking, and in some cities non-emergency police reports. Where a city runs a 311 service, the page says so above.

211 is a free nationwide line for health and human services: housing, food, utility assistance, mental health, and crisis support. It is operated by local United Way and partner organisations and is available in most of the country by dialling 211 or through 211.org.

Questions about calling Hilliard police

What is the non-emergency police number for Hilliard, OH?

(614) 876-7321 — published by Hilliard Police Department and checked on October 25, 2026.

Can I call this number to report a crime that already happened in Hilliard?

Yes — that is what it is for. Have the address, the time, a description of what was taken or damaged, and any suspect or vehicle description ready. Ask for the case or report number before you hang up; insurers almost always want it.

Is the Hilliard non-emergency line answered 24 hours a day?

Most non-emergency lines ring into the same communications centre as 911 and are answered around the clock, but some ring a front desk that closes in the evening. If nobody answers and the matter is genuinely urgent, call 911.

What if the incident was outside Hilliard city limits?

Unincorporated parts of Franklin County are covered by the sheriff's office. See the Franklin County page.

Nearby in Franklin County

Official sources used on this page

This page was last verified against its sources on October 25, 2026. Source URLs are re-requested on a rolling monthly cycle; see Methodology.

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